Skrill Customer Reviews

Hello my name is Michaela Schmidt, I’m a customer of Skrill. I am writing all of Skrills business associates to make them aware of Skrills business practices.

I opened an account with Skrill beginning of this year. I use the account in conjunction with chumba. I made a $200 deposit January 12th that was debited from my account 3 days later on the 15th. It took Skrill 7 days to credit my account on the 19th. The day before the $200 was credited to my Skrill account

I made a transfer from chumba to Skrill For $700. When I tried to move the money from Skrill to my bank account a few hours after I made the deposit my Skrill account was restricted.

I contacted Skrill to get the details of the restriction and they couldn’t provide any information. In the last two days my Skrill account has been restricted, had the restriction released and as soon as I went to transfer the $620 out of skrill again it was restricted not allowing me to make the transfer. Skrill has restricted my account twice now in 24 hours and denied me my funds for 2 days. The $200 deposit I made on the 12th I have yet to get my hands on.

I want to make you aware that Skrill are thieves. They cannot or will not give me any answers. I’ve been told they are working on it and I need to wait. I have requested to speak with managers all to be told,” one will give me a call”, which has never happened. I’ve reported them to the banking commission.

Due to Skrills sketchy business tactics I began looking into Skrill. This seems to be a common problem Skrill has with their customers.

When I signed up for Skrill nowhere did I agree to let this company hold my money hostage for their benefit. I can’t get so much as a return phone call from someone in management. All I’ve heard for the last week from customer service is,” I’m sorry, I’ll notify my colleagues.”

So whether you are or a partner or a customer of Skrill, do not expect any integrity from them. They will take your money and with no explanation say, “you will have to wait.

For your information,

Michaela Schmidt

I can not money out my funds at Skrill, despite many docs were sent to get approval. Las do was with phone number adress confiramtion and anyway was rejected.

This is a scam platform payment method, don’t ever put your money inside Skrill my 60 dollars gone without doing anything, they asked me to upload my documents and I uploaded and then later they permanently closed my account may Allah disband you and fall jeopardize upon this Skrill company Ameen.

From Nigeria.

I opened a Skrill account some months ago and paid in about £50. The account was then restricted for reasons that were not made clear to me. I was required to submit two ID documents, which I did. However, the restrictions have not been lifted and I cannot recover my money. It therefore seems that Skrill has effectively stolen my money. £50 is not a lot, but repeated thousands of times across the globe will accrue a tidy sum for this dubious outfit. My advice – don’t touch Skrill with a barge pole!

skrill is KAK ..they are scams my money in my skrill account since february cant withdraw it dont a f*** know bad communication from their side

As an end user…I never met such incompetents people…through their Branches, Skrill and Neteller, managed from uk with headquarter in isle of man…tried to open accounts, made me 10 days (may3rd to may 14th) filled usd and euro balance on skrill with difficulties (rejected my MasterCard three times with no reason)…I tried to use my balances to pay merchants (numbers time via Skrill twenty five ones from may 14th to june 4th) never worked…saying on the merchant applet that balance is unavailable….contacter Skrill through their stupid VA…”it’s the merchant fault”…I tried to call, I had someone who just repeat or read the report on his screen, no solution…I made it short of course, and cherry on the cake, one minute later, I received an email from Skrill that they have decide to close my account for non compliance…30 seconds later I received same mail from Neteller…the cousin of the first one ;)…teeling the same.

Well, I do not know which rules I broke…I just know that I will be refunded of my euro balance…I don’t know when…and I don’t know what about the refund of my dollars balance either.

They are just what I call go-between, poor in knowledge and in consumer relation management but…greedy for profits and dishonest … in short … useless companies dubbed by a banking system which is inexorably moving away from its core business.

Dear Readers, Dont even think about using this platform (Skrill). They have my 1000 euros from last one month and have closed the complaint by providing a rubbish document. I am 100% sure they have some hidden Fraud agency and target international students like me, because they know we will be in a helpless situation in an outside country. I Request especially to students around to strictly avoid using Skrill. I have totally lost all the hopes on my 1000euros, and trust me guys it means a lot for a International student.

30.4.2021 I have deposited 900 EUR to my skrill account using paysafe method. Just after the deposit my account had been frozen and I had been asked to provide them additional documents for verification purposes. I have provided them with all the neccessary documents although I have already done that in the past and before that everything was working fine.

3.5.2021 they have without any warning or any detailed explanation permanently closed my account and after I’ve contacted them over phone I just got an answer that I have violated their terms and conditions and after I have asked them for more details about what exactly have I done wrong, because I acctually don’t know, they’ve just listed a few articles from terms and conditions and even after I have red all of the terms and conditions I still cannot find what I have violated. I have done the same transactions in the past with no problems. I have opened a complaint with them with no effect. Every time they are just keep answering the same automatic response, that their decision is final and that my funds will stay locked to my account without any chance to refund. After that I have also opened a complaint at FSPO and at ECC and also sent query to CPCC and FINTRAC who should be responsible for the matter and should watch out for honest practices of their registrated FSPs.

It is unlawfully for them to seize, confiscate and indefinitly hold our funds on our locked accounts without any proper reason . My advice to anyone is to STAY AWAY FROM SKRILL if you don’t want to loose your money.

I actually got my Skrill account for gambling online. I accidentally pressed no for gambling & I literally can’t do anything with the money that was loaded. This was really a waste of my time..

Be aware, real thieves.

I put some unused money from paysafe slips, like 2 or 3 euro, on the account for couple of times. After that I paid some games on Steam account. Once I had no paysafe slip I put money from my VISA card to skrill account. And that was the end. I was not able to withdraw money via Steam. So I wanted to send money back to my card or back to my regular bank account. Impossible – they block my account I wanted to provide me all possible personal info, copy of id cards etc.

I asked their support to put money back on my VISA card – their refused and they kept the money. I wanted to close account – so I have nothing to do with this “company” – it was refused again.

They restricted my account for over 4 months i sent them everything they asked literally over 10 times they wanted my bank statement for all my bank accounts even tho I used only 1 account to deposit my own money into Skrill for 4-5 months they had me running around sending documents Ids and bank details to unrestrict my account so I can access money I deposited into Skrill. and this happened 3 times they get me to verify my account then they restrict it so I cant access my funds. But I can deposit more funds into the account tho even tho it’s restricted that’s no problem they don’t need any document when you wanna deposit.

I had an incoming fund recently from one of the merchants I’ve worked with to my Skrill account which was dormant for a while. After receiving the fund Skrill had asked me for verification documents. I’ve submitted all accurate documents and then Skrill emailed me they have permanently closed my account. I’ve sent several emails to which this is what they have replied.

“Dear NAME EDITED,

We are sorry to inform you that during a recent audit of your Skrill account we found reasonable grounds to discontinue our business relationship.

In accordance with the Skrill Terms and Conditions, accepted by you upon registration, an administration fee of 122.14 USD has been deducted from your balance.

Best Regards,

Skrill”

They are a bunch of crooks stealing people’s money. If only I had known, I would have never sent my money to their dreaded account. I’m going to keep mailing and calling them until I receive my money.

Skrill has restricted access to my account with the only available method of verification being impossible for me since I have moved to another location. They have also taken all of the money from my account for not using their service in a set length of time, which wasn’t made clear during the sign-up. They really take advantage of their users.

Totally a BIG SCAM!

Immediately shut down my account without explanation or warning and got all my money.

Please don’t fall for this!

You have been warned!!!

I am trying to withdraw my money from skrill to my bank account. Every time they send me an email “RETURNED WITHDRAWAL”

SKRILL HAS TAKEN R401.19 ZAR ABOUT $27.50 So far and I am still waiting to get my money from them.

People should not use skrill they take money that is not theirs and they are still allowed to continue scanning people