Electronic Payments Inc. Customer Reviews
Submit Your Review
Recent User Reviews
They captured your credit card info before going to the vendor. That alone is a $5 fee. Once captured the offer is for $55 monthly service helping you navigate the internet.
I have worked with EPI as an ISO for approximately 15 years. I am not a very large sales organization but that makes no difference to all the support persons and staff at EPI. Since day one they have provided me with whatever help I needed when I needed it and it has only gotten better. I would never be able to give my customers the help and support they need if I didn’t get the help and support that EPI provides for me. I have a great relationship with my clients and I feel I have the same great relationship with EPI.
Electronic Payments Inc. Company Overview
Electronic Payments Inc. (EPI), founded in 2000 and headquartered in Calverton, New York, is a financial technology company specializing in payment processing and merchant services. The company offers a range of in-house developed solutions, including ProCharge® for mobile and virtual payments, Exatouch® Point of Sale systems, and eGiftSolutions® for gift and loyalty programs. EPI’s services encompass EMV/NFC payments, mobile solutions, virtual terminals, e-commerce solutions with recurring billing and auto-invoicing, cash discounts, QuickBooks integration, and data reporting and analysis. They also provide in-house risk management and underwriting services, offering businesses direct access to decision-makers in these areas.
Customer feedback on EPI is mixed. Positive reviews commend the company’s comprehensive solutions and responsive customer support. However, some customers have reported issues such as hidden fees, difficulties with service cancellation, and challenges with customer support. Notably, the company has established an ombudsman email (ombudsman@electronicpayments.com) to gather both commendations and criticisms from merchants, demonstrating a commitment to addressing customer concerns.