Frontstream Customer Reviews
Frontstream Company Overview
FrontStream is a U.S.-based financial technology company specializing in secure payment processing and digital fundraising solutions for nonprofits, educational institutions, and socially responsible corporations. Founded in 2007 and headquartered in Reston, Virginia, FrontStream operates as a subsidiary of Marlin Equity Partners. The company processes billions of dollars annually across North America, offering services such as credit card processing, ACH payments, recurring billing, and charitable gift distribution.
FrontStream’s flagship product is Panorama, an all-in-one digital fundraising platform designed to manage and promote various fundraising events and campaigns. Panorama supports activities like peer-to-peer fundraising, online auctions, virtual and in-person events, and recurring donation campaigns. The platform features intuitive drag-and-drop tools for event creation, customizable donation forms, real-time analytics, and integrated donor management systems. It also ensures high security with PCI Level 1 compliance, safeguarding donor information and payment data.
In addition to serving nonprofits, FrontStream provides payment processing solutions for various industries, including healthcare, education, and franchises. Their services are tailored to meet the specific needs of these sectors, offering features like secure payment gateways, fraud prevention tools, and seamless integration with existing systems.
Customer feedback on FrontStream is mixed. Positive reviews highlight the platform’s comprehensive features, ease of use, and robust security measures. However, some users have reported concerns regarding customer support responsiveness and the complexity of certain features.
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Recent User Reviews
FrontStream Payments has truly been a game-changer for my business! Their seamless payment processing solution has made handling transactions a breeze. From the moment I signed up, I knew I was in good hands. The user-friendly interface makes it so easy to manage payments and track transactions, saving me valuable time and effort.
The level of customer support they provide is top-notch. Whenever I’ve had a question or needed assistance, their team has been quick to respond and incredibly helpful. It’s clear that they genuinely care about their clients and their success.
Thanks to FrontStream Payments, I now have a reliable and secure payment system that my customers love too. It has not only boosted my efficiency but also improved my overall business reputation. I couldn’t be happier with the service they provide. Highly recommended!
This companies fees are ridiculous, both on the organization side, and the donor side. What they don’t tell individual donors or companies who use them for direct donations through payroll, they will deduct $20 for every check they send to the benefiting nonprofit. I doubt they tell the donors this. If I donated $35 a month to an org, and $20 of it was being put in the pocket of this company, I would be PISSED.