DalPay Customer Reviews
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Recent User Reviews
DalPay made it easy for us to accept international payments without the usual headaches. The platform is secure, straightforward, and works well across different currencies. What really stood out was their support team. They’re knowledgeable and quick to help with anything we need. It’s been a solid solution for our global customers.
DalPay Company Overview
DalPay, established in 2004 and headquartered in Dalvík, Iceland, is a global payment service provider specializing in secure online payment processing for e-commerce businesses. Operating under Snorrason Holdings, DalPay offers services through two main divisions: DalPay Gateway and DalPay Retail. DalPay Gateway focuses on providing payment solutions for high-risk industries, particularly airlines and travel businesses, offering features like multi-currency support and batch capture services for environments where real-time authorization isn’t feasible. DalPay Retail caters to a broader range of online merchants, providing hosted checkout pages in over 24 languages and support for more than 150 currencies, along with tools for fraud prevention and international compliance.
The company emphasizes security and compliance, holding PCI Level 1 certification and being registered as an ISO, IPSP, DSE, and TPP. DalPay’s pricing model is tiered, with a standard rate of 4.9% plus $0.40 per transaction, and notably, it does not require monthly fees or long-term contracts.
Customer feedback on DalPay is mixed. Some users praise its seamless integration and reliable customer support, noting improvements in sales and customer satisfaction. However, there have been reports of billing discrepancies and concerns about transparency in pricing, particularly in cases where customers experienced unexpected charges.