INKAS Payments Customer Reviews

I was contacted by Inkas through this number: 10114162312313

The caller tried to insinuate that Inkas was a company working on the behalf of the government and that it was mandatory to speak with someone who oversees our ‘debit and credit’. Not only is the phone number not traceable or linked to Inkas, but the whole interaction was sketchy. For anyone considering this company, keep in mind that what they practice is likely also embedded in their culture and processes.

They are liars and cheats. Their salesman will lie to your face, promise low rates, have enormous hidden charges. I tried to call to cancel service for months, with no call back, I was promised reimbursement for a secondary spare terminal that was never ever given back to me and when I called to find out why a payment wasn’t being made to me I was told that they knew that if they gave me payment that I would quit using their services. These are shady, shady people. No one will listen to any concerns and their bosses are even in on the shadiness. Right now

Don’t fall for the “free rate review”, it’s just a scam to hand you over to their sales team. I’ve said “no” to them several times but they will not stop calling.

I consider calls from Inkas Payments harassment at this point and will immediately hangup the phone and encourage everyone to do the same.

Avoid Inkas Elevon ,they are good at making promises, and very good at charging extra fees. The rep was clear in assuring better rates and that I could cancel any time if I wasn’t satisfied but neglected to mentioned I’d be stuck in a lease on the terminal with a third party which is owned by Elevon for 4 years. GUY MARTIN,MARTIN Photography

Rudest company ever!!!! They call over and over again, even when you ask them not to. Who would ever want to do business with a company who has bullies cold calling. John is a complete idiot!!!!. The guy actually argued with me about my gender. WTF?!! John is aggressive and, rude!!! All I can say is Karma’s a B****h John!!!! Your day will come!!

Do not sign up with this company, they are just aggressive sales people that will lie to your face. Dylan Burnett told me since we only wanted a virtual terminal there wasn’t any company that would bother to deal with us. Even though I had no problem receiving quotes from multiple companies. I also contacted our current company and asked if they could sharpen their pencil on our rates, which they did lowering them substantially. Dylan at Inkas tried to tell me that he already spoke with that company and they told him that they were just trying to get us to sign and would never honor their agreement once we did. This was all a lie, Inkas has nothing to do with the company we currently deal with. Once I told Dylan that we were not prepared to change processing companies at this time he became very rude and hostile on the phone. In the end I had to hang up on him to escape his verbal abuse. I recommend avoiding this company at all costs.

I agree. Inkas called our business last year and told me (this is unbelievably true!) that the federal government of Canada hired them to review merchant fees rates on credit card transactions. I am normally smart not to fall for such scams but I did fall for this one. After giving them the financial info from my provider’s statement, they promised they’ll talk to my provider and ask to lower my fee. More calls came from them over the course of a few months and in the end they told me my provider won’t lower the merchant fee and my only choice to get a lower fee is to change provider. When I explained that my company won’t change provider, the person on the phone became rude and hang up on me. That was last year, 2021. Yesterday I got another call from them, pretending to be all professional and acting like they were catching up from our discussion last year. When I told the lady that the last person who talked to me last year was pushing me to change provider and when I said we won’t, the person got rude and hung up the phone. The lady said she knows who that person was and they fired him already becuase Inkas has no place for unprofessional employees. The lady said my merchant fee rate should have already gone down based on “the work they’ve done last year, talking to my provider, etc.” I asked her if I need to talk to my provider to get the lower rate and she said no, I’ll get the lower rate without doing anything and I will just get a report from her colleague the following day. Today is the following day and her “colleague” called me up to, guess what? OFFER ME TO CHANGE PROVIDER! That was it! I told the man on the other line that I shouldn’t be talking to him/them anymore because we’re not changing provider, that changing provider is not an option. The man said, “okay, then we have nothing to talk about.” DUH?! Stop calling me and stop pretending the federal government hired our services!

I one hundred percent agree. The exact same thing happened/ is happening to our company. They are con artists!

I don’t know how anyone gives them a positive review. They won’t even call us back or return an email after we signed a contract! Their BBB needs to be dropped ASAP so more business don’t get scammed by them with their bait and switch tactics.

Do not fall for their predatory tactics. They are looking take advantage of anyone they can.Twice in the past four years we have received the full court press from Inkas salespeople trying to get us to switch over from our current provider. The most recent time, the salesperson was trying to sell the fact that he/she was from Elavon (which is not true, they are the reseller) and that we would be ditching the reseller we are currently signed up with and going direct with Elavon to get ridiculous good premium rates. We already deal with another Evalon reseller who has been nothing short of fantastic and have no interest in switching to another reseller. I flat out told the person we were not interested but everytime I pushed the issue, they got more aggressive. I actually received several followup calls (which I would consider borderline harassment) and finally I went on the offensive myself until the person gave up and hung up on me (to my relief!). Needless to say, solely based on their sales tactics I will never do business with them.

Inkas Payments is the worst processing company I have ever dealt with. They promise to transfer you worry free and rush you into signing a new contract with them and then they tell you they cannot cancel your prior contract. Please do not believe a word Lana Fishbein says. She will not even have the courtesy of returning a call after the contracts are signed. Not even sure how a company like this is even allowed to operate in Canada.

Worst experience ever!