TouchSuite Customer Reviews
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Recent User Reviews
We have been trying to get emergency technical support for over 24 hours. Our terminals on down on a holiday weekend. We’ve left over 12 requests for call back. We’ve used 3 phones waiting on hold for over 2 hours. DO NOT USE THIS COMPANY. We are changing companies as fast as we can.
I would never recommend Touch Suite – over the last year they have added on fees and raised their rates. Last March I paid a total of 8pct overall on a small amount I processed that month, same thing this year was 28pct. Terrible. Im in the travel business and this last year my business literally came to a halt, I’ve been on unemployment for a year and the little bit of processing I’ve done each month has been high jacked. Customer service was not a help. The use of their online site is somewhat user friendly but I have moved over to Costco. Compared apples to apples and the same $156 charge in March would have been $31 with Costco.
TouchSuite Company Overview
TouchSuite is a financial technology company based in Boca Raton, Florida, offering payment processing solutions for small to medium-sized businesses across various industries. Their services include point-of-sale (POS) systems, self-service kiosks, and mobile payment options. TouchSuite’s POS systems integrate with inventory management and customer relationship tools, supporting both in-person and online transactions.
The company provides payment terminals compatible with major credit cards and digital wallets, ensuring secure and efficient transactions. TouchSuite also offers merchant cash advances and lending services to assist businesses with working capital needs. Their solutions cater to traditional retail, hospitality, e-commerce, and high-risk sectors, including industries like CBD and nutraceuticals. With over 20 years of experience, TouchSuite serves more than 50,000 clients nationwide.