Swipe4Free Customer Reviews
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0-Star Review for Swipe 4 Free
Beware of Swipe 4 Free—they operate like professional thieves. They lock you into contracts without fully disclosing the terms, misleading you with false promises. Their salespeople tell you exactly what you want to hear just to get you to sign, but it’s all a bluff.
Initially, they assured me that I could switch to another merchant processing company if I wasn’t satisfied. However, when I sold my business and tried to cancel, they started hitting me with one bogus charge after another. After verifying with them, they apologized, but a month later, they still billed my business account nearly $1,000!
This company is deceptive and unethical. Stay far away unless you want to deal with hidden fees and endless headaches!
They didn’t deposit my money in my bank account saying that visa visited my store and I got a violation ( I never received any paper or report about that) putting a hold in my account until visa get $5.000 that is supposedly that amount of the violation …. And then I received mails from Sweep4free saying that they needs to replace their machine …. I searched with other merchants service and they told me the violation was for sweep4 free that’s why they needed to Change there machines….. and they took my money and so far I couldn’t get my money back …. It’s was their fault to fail to have the appropriate machine and then charge this to some costumer including to me
They scammers charging too much money, bad bad, responding and professional the second you want to cancel the service they will hang up on your face. They will hit you with charges you never hear about it.
Same, Bankcard-8563 started to show up on our statement last August. Visited Wells Fargo today and they have put in a claim for the full amount as I actually have my cancellation email and proof of the rep, Shaun Firtell, stating there there will be “NO CHARGES” after I cancelled back in June 2023 before signing anything with them. I never received any of their equipment either, so I’m guessing they think that they can keep a customers bank account information and charge it monthly when they are not even our Processor. I know Wells will get us our money back, however others should be made aware of this company and the way they operate and steal from people. Ill be glad to see them go down! Side note: Even though they state they are with Clover whom is part of Wells Fargo, Wells Fargo has repeatedly stated they have no clue who Swipeforfree is and they have nothing to do with them. I’m sure the future of this company will be interesting as soon as Wells Fargo decides enough is enough.
I am so disappointed. I was a new business owner when I open my business. They sold me on this Processing. My sales person Nico set all the right things. When I had a personal emergency, forcing me to close my business, I was unaware of all the cancellation fees, and all of the steps I had to go through to cancel. Here I am six months later still trying to cancel. Hopefully this will be the end.
Swipe 4 Free and Michael Tisdale are shysters!!! We wanted to cancel our account with them prematurely because we were closing our business. I understand that I will owe a fee for this. I then saw where I was getting a $500 draft from my account from Merchant Services. I did not recognize that company name or the amount so I got that stopped at my bank. Now I get an email two days after stopping it from Merchant Services using “CLOVER” as their logo who have sent me to collections for the $500 that in two days has now grown to $750. I called those people and they are in some foreign land. I told them I am not dealing with the and I will speak to Michael my rep and pay what I owe his company. I am not paying them over the phone when they could take my bank info and do God knows what.
I then tried emailing Michael. I tried calling the two phone numbers listed for him. One says it is a nonworking number. The other says the voicemail box is full. He doesn’t answer his emails. I’m turning them in in their state and mine for fraud.
RUN RUN RUN RUN
Our experience with Swipe4Free has been extremely costly. The PCI annual fee of over $100 (which is not required per Square.com), and the S4F annual fee of $129.99, S4F monthly statement fee of $7.45, and the monthly Valor equipment fee of $4.95 plus the monthly Valor Wireless Fee of $18.00, and to top it off, if you do not use the machine there is a monthly “inactivity fee” of $29.99. In order to cancel this service, which has direct access to our checking account, we had to pay a cancellation fee of $750. After complaining, the fee was discounted down to $500. On one occasion of complaining to “customer service (which is difficult to get ahold of)” the youngish man laughed at me and said that I should have read the contract more closely. RUN RUN RUN!! December 2022 total fees charged and deducted from our checking account were $220.33. January 2023 we uploaded the Square.com app, which does Not require a contract, and does NOT charge any of the above fees.
SCAM WARNING
” DO NOT DO BUSINESS WITH THESE GREEDY SNAKES ”
They got me on free Clover Flex which cost to buy is over $500 after signing the contract they told me they are going to give me another brand (a much cheaper machine)I simply did not want to go further with them and wanted to cancel my contract, which Michel T (sells person)agreed (lied) and had said he will cancel my account, I thought this is finished, I noticed they were showing on my bank statement taking monthly 69.99 plus once a year $189.00 as ” Bankcard.8563 ” name, FOR 18 Months undetected because unfortunately, I had mistaken them for another legitimate company that I had a contract with the same name different 4 digit number for many years. I think they know exactly what they are doing, I called them for a refund they are saying they had to be notified of canceling by email (BS) and they don’t have one from me. looks like I am not the only one getting cut in their net I am talking to my lawyer trying to put together a lawsuit. they are going to hear from us soon for sure.
DO NOT DO BUSINESS WITH ((swipe for free )) THey are GREEDY SNAKES.
This Marc at Swipe for free is full of s***. Stay clear from this company. they will charge the company as well as the customers each month.
Swipe4free is the worst merchant company I’ve ever encountered in my life time. There are multiple law suits against this company. They took more than $2600 from my business account during pandemic when my business had so much financial problems. They also charged over $1000 when I was using their service when they said everything is free with swipe4free. Liars!!! When you call the company they always pass you around to different department and hang up the phone call on you. This company is a scam. I’m surprised they are still in business when they have that much complaints and lawsuits. They also sent me to collections which later I was off because I didn’t give up fighting these thieves! Don’t give up if they steal your money. Report it! Make sure to dispute if these scammers charge your business. If I come across anyone who is interested to use swipe4free service I will definitely stop them from using this service.
we cancelled our swipe for free account before it was ever finished with signup
they are still trying to collect fees ever though we never received equipment
Swipe for free is a horrible company they have taken money out of my account unauthorized multiple times now when asked about it I’ve been told that it was an audit month and or they will refund my money which they never have. They are an absolute scam do not trust them with your bank account my bank is currently going after them for fraud.
They 0 processing, it’s not true
They charge you more than what you can imagine, they stole almost 50% of what I processed in 1 month, it’s a scam Be careful, they know how to get you they are professional in stealing. Never Never Never it’s a Tramp
Everyone BEWARE This company is a mess.They stole money from my account on several occasions and when question, they say we are working on the problem and we will refund the money. Guess what never got anything back,Anthony has no idea of whats going on..BEWARE SCAM COMPANY
DO NOT GET SERVICE WITH THIS COMPANY, THEY ARE THE WORSE
We are a small tax office and because of Covid-19 looking to save some money on merchant services, we called Swipe4free around October 2020 and spoke to Michael T, we went ahead and explain our situation. He immediately told us that we were paying too much and that he can definitely save us money if we switch to them. I asked him many times about the fees because we already had some bad experiences with other Processing companies, he gave me the numbers that were more affordable than the one that we currently have 2.25% for key transactions, 0.99% for using the terminal device, 1.6% for using a credit card and a $10 monthly fees, which I made sure to write down in case of numbers change in the future. After the first month, I noticed several transactions made on 12/31/2020 for a total of $57.94, we called Michael T to asked him about the charges and he told us that he would take care of it, that the system was charging us because it was a new account and other reasons that didn’t make much sense, another 2 weeks went by without getting a refund and more charges. We called Michael again but this time to cancel the service and he told us that we were going to take care of it, that they were taking longer to process everything because of covid and that by the next day the money should be in our account, the money never appeared in our account and call again to speak to a manager, we spoke to Oscar the “manager”, we told him what happened and that we have everything in writing, he pretty much did nothing to solve the issued and made even more difficult for us, told us that they cannot refund any money because we need to send an email to request cancellation that Michael T told us he didn’t need it to do.
Please Guys do not trust this company!! Save yourself the time and money!! No integrity at all.