CCBill Customer Reviews

CCBill Company Overview


CCBill is a global payment processor founded in 1998 and headquartered in Tempe, Arizona. The company specializes in high-risk and subscription-based billing services, with a strong presence in industries such as adult entertainment, dating, and digital content. CCBill offers a range of services including credit and debit card processing, ACH payments, mobile billing, and recurring billing management. Its platform supports over 30 international currencies and multiple languages, enabling global transactions for merchants. The company provides fraud detection tools, automated compliance features, and chargeback risk mitigation. Merchants can use CCBill’s integration tools for website payment forms, shopping carts, and customer service interfaces. Consumers can manage subscriptions through a self-service portal. The service is PCI DSS Level 1 certified, and its infrastructure is built for high-volume traffic and security. While known for reliability in high-risk sectors, CCBill has faced criticism for its customer support and billing transparency.

1.7
1.7 out of 5 stars (based on 6 reviews)
Excellent17%
Very good0%
Average0%
Poor0%
Terrible83%

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Recent User Reviews

December 10, 2024

CCBill.com absolutely treated me fairly and I’d give them a five-star review. I’m not very computer literate and needless to say at some point the other night I ordered a couple of downloads from a p*** site that cost me $29.99 each I’m afraid to say, and I was promptly billed $30 a piece! I was steamed and I called and expecting a fight but I had my money back right away and they made me feel comfortable. There’s no scam there, it’s just doing good business. Thank you

Rich Fleck
January 1, 2023

My credit card was immediately stolen and used for fraudulent charges after using ccbill.com, just once. There was no other use of the card and then suddenly, boom! I wouldn’t use them again, even though the service looks good (e.g. allowed subscription cancellation, etc.). My guess is that they lack internal controls and employees are dealing the card numbers out the back door.

Annonymous
August 11, 2022

From a consumer, after I bought a subscription using CCBill, I was bombarded with spam emails. I get at least 20 emails a day. Been going on for 2 months now. I emailed the company and of course no response. It’s companies like this that need to be in court at the very least

William Hovis
April 19, 2022

I was charged $775.00 in one day! 7 charges of $100, 1 for $75, 1 for$25, and 1 for $.01. Foul, Foul, Foul!!!!!!’ This company needs to be stopped. I’m glad that I have a great bank; they took care of it for me

Cynthia
August 13, 2021

This company has debited my checking account for a couple of months now. The email that had for my “account” was not mine, and for a dating service. (I’ve been happily married for 30 years) Just got off the phone with (Jalena) to cancel it, and refund my almost $60. I’m going to contact my bank too, so they are aware of it. WTF? I’m tired of scammers!

John
June 22, 2021

Yes. We need to report this ccbil.com to the authorities. Right now. .Scammers they are. Stilling money from the commimity. Don’t recomend that company to any one. Bastards!!!

Raul