Petroleum Card Services Customer Reviews
Petroleum Card Services Company Overview
Petroleum Card Services (PCS), founded in 1999 and headquartered in Minden, Nevada, is a payment processing company specializing in services for independent gas stations and convenience stores. As a subsidiary of Paysafe, PCS offers solutions tailored to the petroleum industry, including credit and debit card processing, EMV-compliant terminals, and fleet card acceptance for programs like Voyager and Wright Express . The company provides point-of-sale systems, virtual terminals, and supports “pay-at-the-pump” transactions. PCS also offers additional services such as gift card programs, check authorization and conversion, ATM services, and loyalty programs . The company operates as a registered Independent Sales Organization (ISO) and partners with processors like First Data’s Buypass network. While PCS emphasizes customer service and industry-specific solutions, some reviews have noted concerns regarding contract terms and fees.
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Recent User Reviews
Terrible cust service
To:jcampbell@pcs4fuel.com Details
Hi, I was disappointed not to have this matter resolved today.
I am extremely concerned about the large amount of monies I have entrusted to your company.
Apparently, you are not able to resolve this matter, please put me in contact now with the correct person that will resolve this matter immediately. I am now realizing that the PCS company is unorganized and not structured to be able to handle large amounts of transactions efficiently. The customer service is deplorable, the wait periods, disconnects, and incorrect transfers show that PCS does not appreciate its customers.
I can not afford any more waiting periods to discuss this matter by phone, please email me asap.
Keith Markovitch
—–Original Message—–
From: Charlene Campbell
To: KEITH
Sent: Mon, Feb 20, 2023 12:00 pm
Subject: RE: [EXTERNAL] Re: 497227974886 – PEM XPRESS – Statements
Hi Keith,
I have received the statements and I am reviewing, please give me at least 1 day to review. I will call you with my findings if you have any additional questions. Please give me a call at my direct line 775-552-3071.
Thank you
I used my debit card on July 1st at Jakes Landing in N. Idaho and because their gas station wasn’t working right, I ran my card twice. I was charged a $74 charge twice as a hold. One dropped off on the 2nd of July. The other has still not dropped off and it’s been 6 days. FEDERAL LAW does NOT allow you to hold a person’s money for longer than a 24 hr period of time. I bought 26.51 in gas and got charged $148. YOU HAVE NO RIGHT TO KEEP MY MONEY! I am calling a lawyer and my