CardWorks Customer Reviews
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Recent User Reviews
Would not recommend this company at all. Extremely unprofessional customer service and miserably rude attitude. Russell should rethink his conversation technique when discussing ANYTHING with a paying customer. ESPECIALLY during a pandemic where small businesses are suffering and closing down left and right.
CardWorks Company Overview
CardWorks is a U.S.-based financial services company founded in 1987 and headquartered in Woodbury, New York. It operates across several business segments including payment processing, consumer credit card issuing, and loan servicing. Through its acquiring services, CardWorks provides payment solutions for merchants, such as credit and debit card processing, POS systems, e-commerce integrations, and support for contactless payments. The company also issues consumer credit products through Merrick Bank, a subsidiary focused on general-purpose credit cards and recreational lending. For merchants, CardWorks offers virtual terminals, mobile processing, and hardware from providers like Verifone and Ingenico. On the servicing side, CardWorks Servicing handles customer service, collections, and fraud monitoring for various lenders. While the company has broad capabilities across the financial services spectrum, some users have cited issues with communication and fee transparency, especially within its card services division.