National Processing Customer Reviews
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Recent User Reviews
I signed up 8 months ago and have had 2 major issues. One is they did not support me in a chargeback dispute after I had already issued a refund. But even more important was they changed their processing fee terms by upping their rate 5 times that I had agreed too. In addition, they kept 5% of gross batch amount in reserve for an indefinite period of time. This RESERVE happened immediately and prior to my notification. I do not expect the to be in business for another year. BUYER BEWARE, these folks are con men
I closed this account a long time ago, and they keep charging me a monthly fee. And to top it off now it has become a mission to get in contact with the company.
DO NOT USE THIS COMPANY. THEY ARE THIEVES READ ALL THE OTHER BAD REVIEWS OF THEM BEING SCAMMERS
They hold your money and will not put it in your account. They are holding over $5400 of my money for no reason other than to be thieves Capitol One paid them but they will not put the money into my business account. I have done nothing wrong. Capitol One has issued a dispute against them for me and I am going to be filing a police report about them. They have also threatened me a man by the name of James Whitmore ( who is a green haired, look up their executives) who is an alleged supervisor. They are threatening to boycott me for all other credit companies to never do business with my company so that my company cannot take credit cards. They are saying the reason is I put in a charge for more than the paperwork said permitted and they received the money they just won’t put it into my account. If that were true why did they approve the sale and accept the money from Capitol One but not give the money to me or back to Capitol One?. Save yourself some hassles and find a reputable company before they attempt to steal from you as well.
These people are thieves. As of the writing of this they will not give me the $5400 or give it back to Capitol One they were given by Capitol One and are now attempting to take ANOTHER $5400 OUT OF MY BUSINESS BANK ACCOUNT. They will not allow me to do a credit and Capitol One is now involved in a dispute. As stated they are thieves. BEWARE
ADDTIONAL INFO TO THERE ANSWER.
I charged on my BUSINESS ACCOUNT and the money was to go into my bank business account.. The bottom line is they were given the money by Capitol One and refuse to give it back to Capitol One or me. There path to a resolution is this. They want me to give the thieves another $5400 wait 180 days and then they will give me back the $10800. Bottom line is they are thieves and want to keep the $5400. They told me when I spoke to them the second time that they knew Capitol One would do the dispute which I put in and give me my money back and they would see to it that no other credit card company would allow my business to do credit cards. They also told me they were going to take another $5400 out of my bank account. WHY? They have MY $5400. Does that sound like a reputable business? Liars, cheats and blackmail. All they had to do was one of two things give me back my money or give it back to Capitol One. STAY AWAY FROM THEM AND PROTECT YOUR BUSINESS
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Response from the owner 6 days ago
It is unfortunate that you have not had a positive experience with National Processing. Running a
I just got my first statement from this company. Well, I got conned. Was told my monthly fees would be dramatically lower than my current set up. I asked several different times on different days if there were ANY other fees as this seems to good to be true. Told over and over, no you will be saving about $1300 to $1400 a month. There aren’t any other fees. Well guess what? There are. I’m sure he lied to me about the cancellation policy as well. Stay away from this company. Mickey was the sale rep. Nice guy who is a fast talker. I cannot believe I fell for it.
This business is the WORST. Their website feeds you all of these empty promises about wanting to yelp small/medium sized businesses when all they mean by help is SCAM. I reached out because i was promised free equipment with a 3 year contract, the sales person confirmed this. after the equipment took weeks to arrive, the pandemic headed into another shut down and i was told that they could put me on “pause” with no consequence. all the while, they were charging me non compliance fees of $100/mo. How is that eithical?! I didn’t catch it right away because we can’t afford an account and business has been rough. When i finally caught it, all i got was a “there’s nothing we can do” and would you like to cancel your account. No follow through, no service, and NO concern for the success of small businesses. Only concern in scams and sales commissions.
National Processing Company Overview
National Processing is a U.S.-based merchant services provider specializing in payment processing solutions for small to medium-sized businesses. The company offers a range of services, including credit and debit card processing, ACH payments, mobile payments, and point-of-sale (POS) systems. National Processing is known for its transparent pricing model, featuring interchange-plus rates and a low-rate guarantee, aiming to match or beat competitors’ rates. The company provides industry-specific solutions tailored to sectors such as retail, restaurants, e-commerce, and high-risk businesses. Additional features include virtual terminals, QuickBooks integration, and next-day funding. While National Processing does not require long-term contracts, some users have reported early termination fees depending on the bank partner. The company has received positive feedback for its customer service and straightforward pricing, though it may not be the best fit for businesses with very low processing volumes due to associated fees.