Union POS Customer Reviews
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Recent User Reviews
Union POS makes running the front and back of the shop way easier. It’s not just a register, it handles sales, inventory, and even staff stuff all in one place. Super easy to train on, and everything’s where you expect it to be. Total time saver.
Union POS Company Overview
Union POS is a cloud-based point-of-sale platform developed by ATX Innovation, tailored specifically for high-volume bars and restaurants. Established in 2009 and headquartered in Austin, Texas, Union POS has garnered attention for its focus on enhancing operational efficiency and customer engagement in the hospitality sector.
The system is designed to manage over 1,000 open tabs simultaneously without lag, ensuring smooth operations even during peak hours. It features an offline mode that allows transactions to continue uninterrupted during internet outages, with automatic synchronization once connectivity is restored. The intuitive interface facilitates quick staff training and minimizes errors, contributing to a streamlined workflow.
Union POS offers a suite of features including real-time inventory tracking, digital menu management, and advanced reporting tools that provide insights into sales trends and customer preferences. The platform supports various payment methods, including mobile payments and digital receipts, enhancing the customer experience.
In 2021, Union POS secured $22 million in Series B funding to expand its reach across major metropolitan areas in the U.S. The company emphasizes 24/7 customer support, offering dedicated account managers and in-person assistance for installations and training sessions.
While many users praise Union POS for its user-friendly design and robust feature set, some have reported challenges with customer support responsiveness and occasional system glitches.