Maverick Bankcard (Maverick Payments) Customer Reviews
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Recent User Reviews
WOW Shockingly poor customer service, you can’t speak to anyone in “risk” it’s ticket only. And when you submit a ticket it will be ignored for a week or more. They ended up being the poorest decision our company has ever made, then they think they will hold our customers payments like stripe and square apparently (they report this in their video as a way to get people to change companies) but they clearly do it. They claimed to contact our clients to verify the payments made, but claim they weren’t able to reach those clients, the very same clients that i spoke to over and over from the time they asked for the information to the time they claimed they couldn’t reach them, ON THE SAME NUMBERS. LOL. Avoid this place like the plague legit.
Same issue with all of the other negative reviews. We processed payments then they shut our account off and held onto the funds. Our customers are pissed and I have instructed all of them to file a complaint with the CPFB and FTC against this company. It is not right what they are doing to merchants.
Medical practice owners beware of Maverick Payments!
As a telehealth provider, we had a highly negative experience with Maverick Payments. They banned our account without any notice or chargebacks, claiming we were breaking Visa and Mastercard rules due to our online prescription services. This is patently false, as we are LegitScript certified, which means we are approved by Visa and Mastercard. Only LegitScript certification holders can have a merchant account for telehealth treatments involving no card present transactions. Maverick also mistakenly listed us as an online pharmacy when we are solely the doctor arm of our practice.
Despite having our attorney write a detailed response debunking their claims, Maverick has ignored our attempts to resolve the issue and is holding our funds, effectively stealing from us. Business owners should beware of Maverick Payments. They are not educated on the most current rules and standards for merchant processing and have terrible customer service. We strongly advise against doing business with them.
Best Acquirer I’ve ever dealt with!
I am an ISO and been in the credit card processing Industry for over 20 years. Maverick is by far the very best acquirer that I have ever used. I first started using them because they board Ticketbroker Merchant accounts and when I noticed and appreciated how great their entire serve is including swift Communication, Underwriting, Support, Risk, etc. are I now board all my Merchants with them.
Maverick Bankcard Company Overview
Maverick Bankcard is a payment processing company that provides merchant services to businesses across a variety of industries. Its offerings include credit and debit card processing, ACH payments, mobile payment solutions, and e-commerce tools. The company supports both low-risk and high-risk merchants, with services tailored based on business type and transaction volume. Maverick Bankcard offers its own proprietary payment gateway and virtual terminal, allowing merchants to manage transactions, invoicing, and reporting from a centralized platform. Point-of-sale hardware and software are also available for in-person payment environments. Additional services include fraud detection tools, chargeback management, and recurring billing support. The company operates with an in-house underwriting and risk team, which allows for more control over the approval and monitoring process. Pricing models and terms are customized, and funding timelines depend on account type and processing history.