IMG Merchant Services Auditing Customer Reviews

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Recent User Reviews
IMG Merchant Services Auditing opened our eyes to fees we didn’t even realize we were paying. Their audit was detailed, easy to understand, and helped us identify real savings. They were professional, honest, and didn’t pressure us. I highly recommend them if you want to know exactly where your money is going.
I am thrilled to share my experience with IMG Merchant Services Auditing. They have truly been a game-changer for my business. From the get-go, their team displayed utmost professionalism and efficiency. Their meticulous auditing process uncovered hidden fees and overcharges that we were completely unaware of.
IMG’s expertise in the payment processing industry is evident, and their commitment to maximizing our savings was exceptional. The audit was conducted smoothly, and they handled all communication with our merchant service providers seamlessly.
Thanks to IMG Merchant Services Auditing, we’ve significantly reduced our expenses, allowing us to allocate resources to other critical aspects of our business. Their services have not only saved us money but also provided valuable insights for better financial management.
I wholeheartedly recommend IMG Merchant Services Auditing to any business looking to optimize their payment processing and boost their bottom line. They are the real deal!
IMG Merchant Services Auditing
IMG Merchant Services Auditing, also known as Independent Merchant Group (IMG), is a U.S.-based company that specializes in auditing and optimizing credit card processing fees for businesses. Established in 2009 and headquartered in Atlanta, Georgia, the company works with clients across the country to reduce the cost of merchant services without requiring them to change payment processors. IMG uses proprietary auditing software to analyze monthly merchant statements, identify inflated rates, hidden fees, and billing errors, and then renegotiate terms with the client’s existing provider. The company offers ongoing monitoring to ensure that any negotiated savings are maintained and that no new or unexpected charges are introduced later. IMG operates on a contingency-based pricing model, meaning clients pay only a percentage of the savings achieved. This structure eliminates upfront costs and aligns the company’s incentives with client outcomes. The firm reports over $2 billion in audited transaction volume and more than $35 million in client savings. It receives positive feedback for professionalism, transparency, and consistent results, and there are no publicly reported legal issues or unresolved customer complaints.