NMI Customer Reviews
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Recent User Reviews
I have had a great experience with NMI. They have the best customer service. John, our rep, talks me through all my questions and educates me on all the laws. He also provides me with an emailed recap of our conversations. He helped me get a couple new terminals for a fair price. Very happy customer.
Same thing happened to me. Was a reseller for about a decade. We never really setup many folks with them because not a great integration. Then all of the sudden they start charging a reseller inactivity fee of $100/mo without my permission. Withdrawing from my bank that was setup years ago. No notification, etc. I complain they say nothing they can do. Total scam. NMI is a fraud. class action brewing IMO. If you want to contact me – please do. shad – LunaSoft
This gateway is fraud company.
I am a reseller, build website for clients.
We set up couple of websites on NMI gateway, the api is very hard to integrate. no service or help provided.
Then surprising thing happened, NMI decided to charge reseller $100 per month, if you do not submit businesses to NMI.
It is a single side announcement, and I get charged 3 month, total $300.
Ask refund, and NMI said they are bill every reseller $100 per month, it is a new policy. Never get any refunds.
Stay away from this company. NMI is fraud company.
NMI Company Overview
NMI (Network Merchants, LLC) is a payment technology provider that offers a white-label gateway platform for independent sales organizations (ISOs), banks, fintechs, and software developers. The company does not process payments directly but enables others to do so by offering infrastructure to support credit card, debit card, ACH, and mobile payments. Its platform includes features such as payment tokenization, recurring billing, fraud detection tools, and support for omnichannel transactions across e-commerce, in-store, mobile, and unattended environments. NMI also provides APIs and SDKs for software developers to embed payment functionality into custom applications. The gateway integrates with a wide network of processors, shopping carts, and third-party services. Businesses using NMI typically do so indirectly through partners who resell or embed NMI’s services into their offerings. NMI focuses on scalability and flexibility for clients needing a branded payment solution.