PAYARC Customer Reviews
PAYARC Company Overview
PAYARC is a payment processing company founded in 2016 and headquartered in Greenwich, Connecticut. It provides a range of services for businesses of various sizes, including credit card processing, ACH payments, and point-of-sale (POS) systems. The company offers both in-person and online payment solutions, integrating with platforms like Authorize.net and USAePay. PAYARC’s proprietary tools include the Curv POS system and the PAYARC Gateway, which supports features such as real-time transaction monitoring, virtual terminals, and dispute management. The platform emphasizes security through tokenization and encryption, aiming to meet PCI compliance standards. PAYARC also provides customizable solutions for different industries, including retail, healthcare, and professional services. The company operates as a registered ISO/SP of Chesapeake Bank and Evolve Bank & Trust, and as a registered payment facilitator of Pathward Bank . Customer experiences with PAYARC vary, with some users noting challenges related to service and transparency.
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Recent User Reviews
They lie! They want your business and they are very vague with fee structure. They have multiple fees coming out per transaction and trying to balance what has been processed is an accounting nightmare.I only did business with them for 3 months. Two months later they took $500 from my checking as an early termination fee. I only received a notification in the mail today. They are horrible!!!
Same thing $500 early cancellation fee. Was taken from my bank account on 3/4/2024. call and ask what was for, after 2 calls got email saying cancellation fee. Asked when i cancelled? Was told 06/27/2023. Sent copy of rule 4.1 stating early cancellation of 3 year contract, be charged $500. Then asked when i opened the account, took 2 more phone calls, got email stating was opened on 05/26/2023. My figures that is 31 days!!! Brought that to their attention, was then informed my refund was ok’d but wouldn’t be paid till the end of the month!!!!!! Guess should be happy only 1 month to get money back, took them 10 months to try rip my off for $500
I joined this company around the first of September. We have processed $14,790.00 through 10/17/2023. We have never seen a deposit in our account. I contacted their support several times to requesting these funds be released. Never happened. All i got as far as a response was; “Management is reviewing this account, and we will get back to you once we get an update.” if they owe us the funds why no deposit. I have customers now wanting their money returned, just how messed up is this company? I suggest you find a different company this obviously has some issues.