Indigo Payments Customer Reviews
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Recent User Reviews
I just paid Indigo twice in two days balance in full. They are taking their sweet time with processing the payment on the site. This doesn’t need to take a long time.
I have paid my card -never late and never over my available balance. One year went by and for no reason, they added a monthly fee. Please keep my name for any lawsuits against this predator. This is the gauging and abuse Congress has been discussing.
I made a payment on Feb 16 online my bank released the payment immediately my payment has still not been processed I was told there is a 14 day hold. If I mailed the payment I could understand that but technically I made a cash payment. I never had this problem before. I only had 1 other problem I made a payment and they waitied 2 days to process it because I live on a fixed income my drug company sent out my medication early and deducted the funds from my account which caused my account to have insufficient funds when I called indigo and asked why my payment wasn’t processed the day I requested they said they don’t process on the weekend I told them My payment should have been processed on Friday . They had no comment I. made payments more than Minimum amount due my feelings are why bother might as well keep that money in my checking account
Envie mi pago.de 40 Dolores y no sale reflejado en mi cuenta quiero saver el porque
I scheduled a payment 3 weeks earlier than was due because I didn’t know when payment date was. I canceled it knowing I have 3 -4 weeks before my payment due. Now they froze my account. And the payment isn’t even due for 2 more weeks. Why did they freeze it if I’m not late on payment?
I’m trying to reach someone I cancelled my account 1 yr ago they still trying to charge and now it’s in collections
INDIGO IS THE WORST COMPANY EVER! CUSTOMER SERVICE REP GIVES WRONG INFORMATION AND NEEDS MORE TRAINING. THE COMPANY TOOK $ 321.00 FROM ME IN FEES AFTER MY CARD WAS NO LONGER ACTIVE. THAT WAS 4 MONTHS AGO. I SPOKE WITH 3 CUSTOMER SERVICE REPS, AND 2 DIFFERENT SUPERVISORS WHO LIED. I’M STILL WAITING FOR MY REFUND. ********
CAUTION******NEXT STEP IS A LAWSUIT!
Indigo Payments Company Overview
Indigo Payments is a merchant services provider based in Atlanta, Georgia, established in 2007. The company offers payment processing solutions tailored for small and medium-sized businesses across various industries, including retail, hospitality, and e-commerce. Its services encompass credit and debit card processing, point-of-sale (POS) systems, mobile payment options, and virtual terminals. Indigo partners with providers such as First Data (now Fiserv) and Chase Merchant Services to deliver these services. The company supplies EMV-compliant hardware from brands like Clover, Ingenico, Verifone, and PAX, supporting both in-store and mobile transactions. For online merchants, Indigo offers integration with payment gateways like Authorize.net, USAePay, and Payeezy. The company employs an interchange-plus pricing model and does not charge early termination or startup fees. However, equipment leases through its partners may involve non-cancellable terms ranging from 24 to 48 months. Customer feedback indicates a generally positive reputation, with few complaints noted over its years of operation. Indigo Payments is accredited by the Better Business Bureau with an A+ rating.