Merchant Cooperative Customer Reviews

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Recent User Reviews

June 4, 2025

Switching to Merchant Cooperative was a smart move for our business. They helped us cut down our processing costs and made the transition seamless. Anytime we’ve had a question, their support team is quick to respond and genuinely helpful. It’s been a dependable partnership.

Eli Grant

Merchant Cooperative Company Overview

Merchant Cooperative is a payment processing company that provides credit card acceptance services and point-of-sale (POS) solutions to small and mid-sized businesses. Its offerings include countertop terminals, virtual terminals, mobile payment tools, and e-commerce gateways. These products allow merchants to process payments in person, online, and over the phone using major credit and debit cards.

The company serves a range of industries including retail, hospitality, and professional services. Merchant Cooperative also offers supplementary tools such as transaction reporting, customer analytics, and integration with accounting software. Hardware options may include EMV-compliant terminals and wireless payment devices.

Merchant Cooperative uses independent sales representatives to market its services, which can lead to inconsistencies in pricing, contract terms, and disclosure. Some merchants report long-term agreements with early termination fees and non-cancellable equipment leases. Others cite issues related to fee transparency and billing practices.

The company offers customer support and technical assistance, though reviews vary in tone and content. Businesses considering this provider may want to closely review contract terms before signing.