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Merchant 1 Payments Company Overview
Merchant 1 Payments is a Canadian-based merchant services provider founded in 1999, offering payment processing solutions for businesses across retail, restaurants, e-commerce, and direct marketing. The company provides EMV-compliant terminals, mobile payment options, virtual terminals, POS systems such as Poynt, and online payment gateways. Its services include invoice management, recurring billing, loyalty and gift card programs, and transaction reporting tools. Merchant 1 Payments operates on transparent pricing with month-to-month agreements, no hidden fees, and next-day funding. It is recognized for strong customer service, personalized agent support, and a straightforward onboarding process. While customer reviews are largely positive, some mention assertive sales approaches. The company is accredited by consumer organizations and is known for maintaining a low complaint record.