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Closeknit Connections Company Overview
Closeknit Connections LLC is a U.S.-based merchant services provider founded in 2023 in Akron, Ohio, by industry veteran Catrice Williams. It delivers tailored payment solutions including credit, debit, and EBT processing; POS systems; smart terminal and mobile payments; payment gateways; electronic invoicing; eCheck services; gift cards; loyalty programs; PCI compliance assistance; chargeback support; dual-pricing and surcharging; and daily funding—even on weekends. The company provides analytics, reporting, and ongoing training, operating with a relationship-driven philosophy focused on education, advocacy, and customization. Closeknit works with a variety of businesses—from retail and restaurants to nonprofits and ecommerce—as well as financial institutions, ISVs, and ISO partners. It is accredited by the Better Business Bureau with an A rating and is committed to responsive, personalized support rather than scripted call‑center interactions. BBB reports indicate formal accreditation began in July 2025, with operations starting October 2023 in Akron, OH.