Continental Merchant Services Customer Reviews

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Continental Merchant Services Company Overview

Continental Merchant Services is a U.S.-based independent sales organization founded in 2013 and headquartered in Long Island, New York. The company offers payment processing for credit cards, debit, EBT, checks, and gift cards, along with ATM services through a single merchant account. It supports businesses of all sizes with hardware options ranging from traditional terminals to integrated POS systems and mobile solutions. The company promotes next-day funding, 24/7 U.S.-based customer support, and flexible integration with existing systems. It positions itself as a customer-focused provider with competitive pricing and no need for merchants to purchase new equipment. While many clients report smooth onboarding and effective service, some complaints have been raised regarding contract clarity, especially around terminal leases and cancellation procedures. A few former clients cited difficulty canceling service and being billed after returning equipment. Though these concerns are limited in number, they suggest that merchants should review terms carefully before signing agreements.