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Dinatouch POS Company Overview
Dinatouch is a California-based point-of-sale software provider focused on the restaurant industry. Founded in 2007 and headquartered in Fremont, it offers POS solutions for table-service, quick-service, and delivery-focused restaurants. Key features include custom menu design, order entry, split-check and tip handling, delivery tracking, multilingual interface options, and inventory control. The system supports mobile order-taking and real-time sales reporting, with built-in payment processing integration. While the software is tailored to the specific needs of food service operations, public feedback is mixed. Some users appreciate its restaurant-centric functionality, while others report poor customer service, interface difficulties, and inconsistent system reliability. Several reviews cite long response times, limited English-speaking support, and issues with software performance during peak hours. These concerns suggest the platform may be better suited for small or ethnically specialized restaurants rather than high-volume or multi-unit businesses seeking robust, enterprise-grade support. Businesses considering Dinatouch should assess technical needs and support expectations before committing.