eMerchant Authority Customer Reviews

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eMerchant Authority Company Overview

eMerchant Authority is a U.S.-based merchant service provider, operating as a registered ISO of Wells Fargo Bank and Esquire Bank. Founded around 2016 and headquartered in New York, it claims to support over 4,000 merchants processing approximately $4 billion in annual volume, with both B2B and high-risk industries represented. The firm enables cash-discount “no-fee” pricing by applying a modest service fee (often ~4%) to card transactions, which is marketed as covering all processing costs. eMerchant supports multiple verticals—including CBD, coaching, travel, and subscription services—and offers hosted payment forms, virtual terminals, POS integration, recurring billing, fraud tools, and partner SDKs. While the company promotes fast account approvals and partner revenue sharing, third-party feedback is mixed: the Better Business Bureau shows a 3.06/5 average from 16 reviews, citing issues such as billing disputes, unwanted equipment charges, and account cancellation problems. Employee reviews hint at rapid onboarding and high-cold-calling expectations. Proponents cite strong support and cost savings, while critics caution about transparency, contract clarity, and aggressive sales tactics.