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Wipro Healthplan Services Company Overview
Wipro HealthPlan Services operates as a healthcare-focused division of Wipro, following its acquisition of HealthPlan Services in 2016. Based in the United States, the unit delivers business process as a service (BPaaS) solutions to health insurers (payers) and brokers. Its services—marketed under a suite of modules such as ServiceLink, ExchangeLink, LoyaltyLink, SalesLink, and ReconLink—support core operations, including member enrollment and billing, claims processing, reconciliation, customer service, premium accounting, and data analytics across both public and private insurance exchanges. The division is known for its highly secure, HIPAA-compliant platforms and deep regulatory expertise, supported through government affairs operations actively engaged with agencies like CMS and state health exchanges. Leveraging over 50 years of experience, Wipro HealthPlan Services empowers payers to streamline operations, optimize costs, and enhance member engagement through digital transformation and operational efficiencies.