Accepta Customer Reviews

Accepta is a privately held payment processing company based in San Juan, Puerto Rico. The company was established in 2016 through the acquisition of PayTech Corporation, a Puerto Rican electronic payment processing firm that had operated for more than a decade. Accepta provides electronic payment solutions to businesses in the United States and Puerto Rico across industries including retail, restaurant, healthcare, government, and professional services.

Products and Services

Accepta offers credit and debit card processing, ACH and eCheck services, mobile payments, point-of-sale systems, and online payment solutions. The company markets several proprietary platforms, including acceptaEZPAY, acceptaCheckout, acceptaFASTPAY+, and acceptaBILLPAY, which support online, in-person, and mobile payment acceptance. Accepta also distributes Clover point-of-sale terminals and integrates with mobile processing services such as Swipe Simple and Apriva Pay.

Industry Affiliations

Accepta is a registered Independent Sales Organization of PNC Bank, N.A., headquartered in Pittsburgh, Pennsylvania, and of Citizens Bank, N.A., headquartered in Providence, Rhode Island. The company is certified under PCI DSS Security Standards and follows NACHA Operating Rules for ACH transactions.

Processing Rates

Accepta does not publish standard processing rates or contract terms on its website, and pricing is provided on a quote basis after a consultation. According to user reviews and expert content, Accepta operates as a reseller of payment processing services from larger backend processors, and the rates and contract structures offered to merchants generally reflect the underlying processors used.

Contracts and Fees

Reported by user reviews and expert content, Accepta merchants are typically placed on multi-year processing agreements that may include early termination fees. Additional fees commonly cited include gateway fees, technical support fees, and batch processing fees, which can vary depending on the gateway provider selected for e-commerce processing. Merchants seeking firm pricing must contact Accepta directly to obtain a customized quote.

Ownership/Leadership: Jorge R. Hernández, President and Secretary of the Board

Address: 9615 Avenida Los Romeros, Suite 515, San Juan, PR 00926

Phone: (787) 774-1555

Website:acceptapayments.com