Axcess Merchant Services Customer Reviews

Axcess Merchant Services is a UK-based payment processing provider founded in 2007 and headquartered in Leeds, England. The company specializes in merchant accounts and payment solutions for online and so-called high-risk businesses, including travel, gaming and gambling, CBD, dating, cryptocurrency, CFD and forex, skill-based competition, financial services, and subscription merchants.

Through partnerships with more than 390 acquiring banks, Axcess offers settlement in over 170 currencies and supports more than 50 alternative payment methods. Its product set includes card-not-present merchant accounts, payment gateways, virtual terminals and telephone payment facilities, point-of-sale solutions, recurring billing, multi-currency and multi-territory processing, mobile and wallet billing, and ReDShield, the company’s machine-learning fraud screening tool. Axcess also offers a refund-management product called Refundplus aimed at travel and subscription merchants.

Processing Rates

Axcess Merchant Services does not publish set processing rates on its website. Pricing is quoted per merchant after underwriting, based on the applicant’s industry, sales volume, business model, and projected chargeback ratio. According to user reviews and expert content, quoted rates vary substantially because the company’s customer base is concentrated in higher-risk verticals where pricing depends on which acquiring bank Axcess places the merchant with.

Other Fees

According to user reviews and expert content, contract terms, monthly minimums, gateway fees, chargeback fees, rolling reserves, and early termination fees are quoted on a per-account basis rather than being set by a public schedule. Merchants are advised to request a written quote and review the contract terms before signing.

Address: Richmond House, Lawnswood Business Park, Redvers Close, Leeds, LS16 6QY, United Kingdom

Phone: +44 (0)113 819 7156

Website:axcessms.com