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Benchmark Payment Solutions Company Overview
Benchmark Payment Solutions (also known as Benchmark Merchant Solutions or Benchmark PS) is a U.S.-based Independent Sales Organization (ISO/MSP) founded in 2008 and headquartered in Buffalo, New York. The company delivers merchant services across retail, mobile, e-commerce, nonprofit, and B2B sectors, offering credit and debit card processing, ACH, virtual terminals, payment gateways, mobile and countertop solutions, and merchant cash advances. It provides features like gift and loyalty programs, EBT support, check guarantee, compliance assistance, and transaction analytics. Benchmark emphasizes customized processing plans, transparent interchange‑plus pricing, no setup fees, dedicated account management, free staff training, and 24/7 support. Its gateway platform supports multiple merchant IDs, tokenization, recurring billing, Level 2/3 data, e-invoicing, and fraud mitigation tools. Some merchants have reported billing or contract issues linked to agent channels, though Benchmark maintains an A+ complaint record with minimal negative reviews.