About Card Concepts Merchant Services
Overview
Card Concepts Merchant Services is a Wisconsin-based payment processor founded in 2006 and headquartered in Neenah, Wisconsin. The company provides credit and debit card processing for small and mid-sized businesses, with offerings that include countertop POS terminals, smart point-of-sale systems, mobile payment devices, virtual terminals, and ecommerce payment gateways.
Its service catalog covers in-person, online, and phone-order payments across major card networks, alongside ancillary products such as gift and loyalty card programs and equipment supply. The company markets gateway connectivity through Authorize.net and NMI and provides PCI-compliant processing for retail, restaurant, and service-industry merchants. Card Concepts states on its public site that it operates as a local provider with nationwide service and that it has served thousands of merchants across the United States.
Pricing
Card Concepts Merchant Services does not publish processing rates or fee schedules on its public website. The company directs prospective merchants to request a personalized quote through its contact form or sales team rather than listing standard rates.
Processing Rates
According to user reviews and expert content compiled by independent merchant-services review sites, Card Concepts has been reported to operate on tiered or interchange-plus pricing structures, with effective swipe and keyed-entry rates that fall within a range of roughly 1.00 percent to 4.99 percent depending on the merchant's industry, volume, and contract terms.
Other Fees
Reported additional charges include an annual fee in the range of approximately $299, an early termination fee that has been reported at $500 per location or a liquidated-damages calculation, and equipment leases that have been described as non-cancelable terms of roughly 48 months. Because none of these figures are published by the company itself, actual fees on any individual merchant agreement may differ.
Contact
Ownership/Leadership: Travis Rogers, President
Address: 711 Deerwood Avenue, Suite A, Neenah, WI 54956
Phone: (920) 882-6680
Website:cardconceptsinc.com
Recent User Reviews
Card Concepts provided us with a clean setup and didn’t waste time with upselling. They got us the tools we needed, and everything has worked without issue. The support team is easy to reach, which hasn’t always been the case with other providers we’ve used.