Cardsmart Merchant Services Customer Reviews
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Recent User Reviews
CardSmart Merchant Services helped us streamline our checkout process without overcomplicating things. The system works well, and their team was helpful during setup. We’ve had steady service and transparent billing, which was a big improvement from our last provider.
Cardsmart Merchant Services Company Overview
CardSmart Merchant Services is a payment processing provider headquartered in Las Vegas, Nevada, established in 1989. The company offers merchant accounts and point-of-sale (POS) solutions for retail businesses across the United States. CardSmart provides various services, including credit and debit card processing, mobile payments, virtual terminals, and payment gateways. They resell EMV-compliant POS equipment from brands like Clover, Retail Management Hero, and pcAmerica. For e-commerce solutions, CardSmart utilizes the eProcessing Network.
The company operates as an ISO/MSP of Wells Fargo Bank, N.A., and Woodforest National Bank, N.A. CardSmart’s pricing model includes tiered rates ranging from 1.19% to 4.99% for swiped and keyed-in transactions. Additional fees may include a payment gateway fee of $0.05 per transaction and a monthly fee between $8 and $10. Specific details about early termination fees, PCI compliance fees, and equipment lease terms are not publicly disclosed.
Customer feedback is mixed. Some clients commend the company’s personalized service and responsive support, while others have raised concerns about undisclosed fees and contract terms. CardSmart is not accredited by the Better Business Bureau (BBB) but holds an A+ rating with no complaints filed in the past three years.