Challas Group Customer Reviews
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Recent User Reviews
Challas group is impossible to get rid of. I cancelled them and they keep charging me monthly. My cancellation letters never get to them I guess
Scam Bait and switch. Outright lied Austin,Landon, and everyone else I talked with
**Watch out**
They have repeatedly called my clients and claimed they were with my company. They claim there is a billing error and they needed my clients to send them a copy of their statements so they could reconcile.
They then attempted to have my client sign up with their service claiming there was an error and they were migrating them to an updated platform.
Clever, i’ll give them that, but entirely unethical.
Can’t imagine the experience, post sign up, is one you can trust. Especially if that’s how they get your business.
Challas Group Company Overview
Challas Group, Inc., established in 2012 and headquartered in Richardson, Texas, is a payment processing company that offers services such as credit and debit card processing, point-of-sale (POS) systems, mobile payment solutions, and e-commerce integrations. Operating as a registered Independent Sales Organization (ISO) of Wells Fargo Bank, N.A., the company serves various industries, including retail, healthcare, and hospitality. Challas Group provides equipment options and emphasizes features like next-day funding and integrated billing solutions. However, customer experiences are mixed; some clients appreciate the service offerings, while others report concerns about contract transparency, equipment leasing practices, and customer support. Notably, the company has faced criticism for long-term, non-cancellable equipment leases and early termination fees. Challas Group is not accredited by the Better Business Bureau and has received a range of customer reviews online.