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Click Payments Company Overview

ClickPay is a U.S.-based electronic billing and payment processing company that serves the multi‑housing sector—primarily property management firms for rentals, homeowners associations, and condominium complexes. Founded in 2009 and acquired by RealPage in 2018, ClickPay offers a platform that consolidates resident billing and collections across payment methods such as credit/debit cards, ACH/e‑checks, and mailed paper checks. Its system includes lockbox services, e-bill delivery, dashboards for receivables, and integration with property management software to streamline cash flow and resident communications. The platform supports online and walk‑in payment channels, with real‑time reporting and customizable fee structures. Customer service includes a U.S.-based bilingual call center and live chat for residents. While the platform is designed to improve electronic adoption and operational efficiency for housing communities, many recent user reviews report issues related to fee transparency, autopay failures, and difficulties contacting support.