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ConsumerPay Company Overview
ConsumerPay, Inc. is a U.S.-based payment processing firm incorporated in 2020 with business locations in California and Mississippi. It operates as a registered independent sales organization of Fifth Third Bank. The company offers services including in-store processing with POS systems, mobile payments via iOS/Android apps, e-commerce gateways, virtual terminals, and invoice/email/SMS-based billing. ConsumerPay promotes a “zero‑cost processing” model—dual‑pricing options like cash discount or surcharge—to minimize merchant fees. It also provides integrations with QuickBooks and support for gift cards, recurring billing, and online ordering. The business claims a client portfolio exceeding 14,000 merchants, processing over $10 billion annually, and maintains 24/7 U.S.-based support. It positions itself as a white-glove provider offering on-site installation, marketing tools, and local business directories management. The company reports high client retention. However, public review data is scarce, and while it holds BBB accreditation with an A+ since early 2024, the McComb, Mississippi location is not accredited and has no reviews. Independent user feedback is minimal, making assessment of broader experience and reliability difficult.