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Datainsure Company Overview
Datainsure (formerly Compliant Security Services) is a boutique payment processor based in Scottsdale, Arizona, providing credit and debit card processing, tablet-based POS, mobile terminals, ACH/eCheck support, and integration with QuickBooks. Its systems support EMV chip cards, contactless wallets, EBT, gift cards, and loyalty programs. The company emphasizes PCI compliance, data protection, and community philanthropy. It offers a “zero percent” processing option where credit card fees are shifted to card-paying customers, with discounts for cash users. Datainsure serves mostly small businesses and processed over $1 billion in aggregate volume as of 2016. Customer service is reportedly handled by a consistent representative model rather than automated queues. Support is valued for being responsive and patient. However, some departure experiences have drawn complaints, including tangled contract cancellation, recurring fees, and unreturned terminal charges even after accounts were closed. Datainsure holds an A+ rating from the BBB but lacks a broad base of independent third-party reviews.