Datalink Bankcard Services Reviews
Datalink Bankcard Services Overview
Datalink Bankcard Services is a merchant account provider that acts as a reseller of Merrick Bank merchant services. The company also appears to do business under the names Main Street Processing, Tier 1 Processing, TriData, Inc., and Consolidated Payment Services. Datalink Bankcard claims to process over $1 billion in payments annually and to employ over 125 people. The company’s website also boasts that it is helmed by a leadership team with over 100 years of combined experience. It does not, however, actually identify these leaders.
Datalink Bankcard’s products and services include credit card terminals, check processing, e-commerce solutions, gift and loyalty programs, wireless processing, and merchant cash advance. The company offers phone support and a customer service portal, but it’s not clear what the hours of operation are for these lines. Steve Odom is listed as the president of Datalink Bankcard.
Online reputation and reviews
Datalink Bankcard has received over 40 public complaints from merchants. These complaints mention deceptive sales tactics, hidden fees, higher-than-expected rates, and poor customer service. The most alarming complaints filed against the company, however, have most frequently been filed against its Main Street Processing brand. These complaints allege that the company is engaging in “slamming,” a tactic in which a merchant account provider poses as a merchant’s current credit card processor over the phone in order to deceive the merchant into signing a contract under false pretenses. A slammer will typically call merchants claiming to be with “merchant services” and will offer a “rate review” to ensure that merchants aren’t being overcharged. Unsuspecting merchants then sign a processing contract or an equipment lease under the assumption that their service is being optimized, when in fact a third party has locked them into an unnecessary merchant account.
On telemarketing forums, review websites, and complaint boards, there are dozens of claims by merchants that Main Street’s telemarketing team is engaging in precisely this sort of behavior. Official responses from the company are few, but they often insists that Main Street “maintains strict disclosure policies regarding the identity of our company and the nature of the solicitation.” Based on the widespread reports of merchant confusion and dissatisfaction filed in relation to Main Street Processing, it is difficult to recommend Datalink Bankcard.
Legal actions and lawsuits
There are no outstanding or recently resolved legal actions related to Datalink Bankcard at this time.
Have you used Datalink Bankcard for your business? Rate the company at the top of this post and tell us about your experience in the comment section below:
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Recent User Reviews
WORST COMPANY I HAVE EVER HAD TO DEAL WITH. STAY AWAY. LEASE GOT SIGNED BY SOMEONE ELSE .THEY DONT HAVE THE CORRECT INFORMATION.PLUS WHEN YOU CANCEL THEY GIVE YOU THE RUNAROUND.
RWO
They started off by lying saying they are above other cars processors and get their business if they are not pci compliant. This was a lie. Once we got their machine, the charges were outrageous. We were told $25 a month and it ended up charging us OVER $500. Including a lease on the machine that they did not tell us about, additional charges on card fees that they later said “oh we don’t control that” but never said anything regarding this until after we were charged. We only had them for one month which shouldn’t have had fees from what they said but it did. They never call back when they say they will unless it comes to signing up they will blow up your phone. DO NOT GO TO THIS COMPANY. THEY SUCK. Payroc has been very good to us and I wish I got up with them before we switched not knowing they weren’t connected. Payroc helped us get set back up and is only $25 a month. I will never trust another company.
Same happened to me it cost me hundreds to get out of it and im still paying for the equipment that the rep doc signed on my computer for me