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DentalXChange Company Overview
DentalXChange is a U.S.-based healthcare technology company founded in 1989 and headquartered in Irvine, California. It specializes in dental revenue cycle management (RCM), offering web-based tools that automate insurance claim submission (ClaimConnect), patient engagement and billing (PatientConnect), payer credentialing, and payment processing (PayConnect). The platform handles eligibility verification, electronic data interchange (EDI), attachment of clinical documents, and secure patient portals. DentalXChange supports tens of thousands of dental offices and processes billions in dental claims annually, providing real-time status tracking, claim status updates, and integrated merchant payment options via virtual terminals or POS terminals. Employee reviews average around 3.7 out of 5, with staff citing strong leadership and flexible remote work but some organizational challenges. While client-facing feedback is limited, trust-based sources reflect general satisfaction with system ease-of-use and customer service. Critiques focus on occasional onboarding delays or complexity in configuration. Overall, the company positions itself as a mature RCM partner that combines automation, compliance, and secure payment facilitation for dental practices and insurers.