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Diamond Elite Company Overview
Diamond Elite Merchant Solutions is a U.S.-based independent payments provider founded around 2009 and headquartered in Clifton/Cranford, New Jersey. The company partners with banks such as Wells Fargo, Fifth Third, Elavon, BMO Harris, Fresno First, and Citizens Bank as a registered ISO of EPX. Serving a broad range of verticals including retail, restaurants, B2B, e-commerce, and field services, it offers solutions like credit/debit card processing, virtual terminal and gateway options, and POS integrations with systems such as Clover, Talech, NCR Aloha, Tabit, and Vital. The firm promises transparent pricing, no long-term contracts or termination fees, same-day or next-day funding, and 24/7 U.S.-based support via a local team. Customer feedback on independent review sites is mixed: many merchants praise seamless onboarding, supportive account reps, and smooth hardware transitions; others warn of potentially misleading contract terms and unresolved early termination fee charges. Legal filings indicate Diamond Elite filed a breach-of-contract lawsuit against PAX Technologies over a faulty terminal installation, though the case was reversed on appeal. BBB listings show no accreditation and minimal complaint volume.