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Diligent Payments has lived up to their name. Their team is proactive, detail-oriented, and genuinely committed to keeping things running smoothly. We never have to chase them down for answers, and our payment system has been hassle-free since day one.
Diligent Payments Company Overview
Diligent Payments is a U.S.-based merchant services provider founded in 2018 and headquartered in St. Louis, Missouri. The company offers a comprehensive suite of payment processing solutions tailored for both standard and high-risk businesses across various industries. Their services encompass mobile payments, online payments, retail in-store payments, integrated payments, and self-service payments. Diligent Payments provides a proprietary payment gateway, the Diligent Gateway, which supports over 175 online shopping cart integrations and offers features like recurring billing, customer vault, real-time transaction management, and robust fraud detection tools . The company emphasizes transparent pricing with interchange-plus models and offers three distinct pricing plans: Drive, Direct, and Domain, catering to different merchant needs . Diligent Payments is a registered Independent Sales Agent (ISA) of CardConnect, a First Data Company, and Total System Services, Inc. They also resell Clover and Poynt POS systems and provide virtual terminal solutions compatible with QuickBooks . Customer support is available 24/7, and the company maintains a positive reputation with minimal complaints reported online.