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Ecom Payments Company Overview
Ecom Payments is a U.S.-based merchant services provider operating as an Independent Sales Organization registered with Wells Fargo Bank and Commercial Bank of California. The company offers fee-shifting or cash-discount models that let merchants process credit and debit card payments at effectively zero cost by applying all transaction fees to cardholders. Its platform supports payment acceptance across e-commerce, mobile, virtual terminals, and call-center channels, with UI tools for hosted checkout, payment links, and API integration for broader workflows. Ecom also supports major digital wallets like Apple Pay and Google Pay, and enables same-day or instant payouts to merchants. Real-time reporting, API-based risk controls, and a developer-focused integration environment are core features. While independent third-party review volume is limited, some feedback highlights poor customer service experiences, account disruptions, and billing issues—particularly around cancellation or fee transparency. Overall, Ecom Payments positions itself as a growth-focused alternative for entrepreneurs seeking low-cost payment processing with a modern API infrastructure, balanced against some service and trust concerns for new clients.