Eliot Management Group Overview
Eliot Management Group is a Fort Worth, Texas-based merchant account provider that acts as a subsidiary of First American Payment Systems. Unlike other First American Payment Systems companies, Eliot Management Group functions as an independent reseller and does not appear to be a DBA of another business or several other businesses. However, Eliot Management Group is also located at the exact same address as First American Payment Systems, which raises the question of whether it shares offices, employees, or resources its parent company.
Eliot Management Group’s products and services include point-of-sale solutions, check scanning and imaging, merchant cash advance, inventory management, gift and loyalty programs, mobile payment processing, ATM placement, e-commerce solutions, and recurring billing. The company offers a dedicated phone support line but does not list its hours of operation. Brady Harris is listed as the president of Eliot Management Group.
At a glance
Founded: 1999
Location: Fort Worth, Texas
Acquiring bank: Fifth Third Bank
Website: e-mg.com
Phone number: 800-789-8897
E-mail: Contact form here
Online reputation and reviews
Eliot Management Group has received over 250 negative reviews on consumer protection forums. The issues cited by merchants are the the same issues that are commonly tied to First American Payment Systems and its resellers. These include nondisclosure of contract terms, misrepresentation of rates and fees, unauthorized debits, poor customer service, and expensive cancellation penalties. According to the available public responses from the company, Eliot enforces the terms of its contracts regardless of whether the merchant is dissatisfied. Overall, Eliot Management Group does little to set itself apart from other processors in the First American Payment Systems family.
Legal actions and lawsuits
There are no outstanding or recently resolved legal actions related to Eliot Management Group at this time.
Have you used Eliot Management Group for your business? Rate the company at the top of this post and tell us about your experience in the comment section below:
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