Elite Merchant Solutions Customer Reviews

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Recent User Reviews

June 4, 2025

Elite Merchant Solutions got us up and running faster than we expected. Their team handled everything with professionalism, and anytime we’ve had a question, support has been quick and knowledgeable. It’s been a smooth experience from day one and our transactions are running perfectly.

Samantha Lee

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Elite Merchant Solutions Company Overview

Elite Merchant Solutions is a payment processing provider that offers credit card acceptance and related services to small and mid-sized businesses. Its core offerings include point-of-sale (POS) systems, mobile payment solutions, virtual terminals, and online payment gateways. These services support in-person, online, and keyed-in transactions using major credit and debit cards.

The company serves a range of industries such as retail, hospitality, and professional services. In addition to basic processing, Elite Merchant Solutions may offer tools for inventory management, customer reporting, invoicing, and recurring billing. Payment hardware includes EMV-compliant countertop terminals and wireless devices, along with mobile card readers.

Elite Merchant Solutions uses independent sales agents in its customer acquisition model, which can result in variation in pricing, contract terms, and equipment lease conditions. Some customers report long-term agreements with early termination fees and unclear cancellation policies. Reviews of the company are mixed, with some merchants noting responsive customer support and ease of setup, while others raise concerns about billing transparency and contract clarity.

The company offers customer service and ongoing technical support.

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