Epoch Payment Solutions Customer Reviews

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Epoch Payment Solutions Company Overview

Epoch Payment Solutions (also operating under Epoch.com, LLC and Paycom.net, LLC) is a California-based internet payment service provider founded in the mid-1990s. It specializes in processing online payments globally, particularly for subscription-based merchants and high-risk verticals like adult content, CBD, gaming, and dating platforms. Its platform supports recurring billing, one-time transactions, global currencies, tokenization, fraud prevention, and integration tools for automated payment workflows. It maintains 24/7 support and promotes transparency in billing structure. Public review volume is significant: Trusted review sites show extremely low satisfaction, with average ratings around 1.5 to 1.8 out of 5. Complaints overwhelmingly cite unauthorized recurring charges, difficulty canceling subscriptions, duplicate billing errors, and poor customer service responsiveness. Scam detection platforms rate the domain as medium or moderate risk. While Epoch markets itself as a flexible, secure global gateway for difficult merchant types, real-world feedback suggests risks around billing transparency, subscription control, and dispute resolution.