EVO Payments International Overview
EVO Payments International is a U.S.-based merchant account provider that processes payments for businesses in North America, Central America, and Europe. Founded in 1989, the company has since grown in to a large super ISO of Global Payments, with major acquisitions in that time span including Deutsche Card Services, PowerPay, and Citigroup’s merchant acquiring business in Mexico. EVO Payments International was previously known as “EVO Merchant Services” for a number of years, but it was rebranded over the past few years to reflect its broadening merchant base.
EVO Payments International’s products and services include traditional credit card terminals, virtual terminal software, tablet-based point-of-sale products, smartphone payment processing, support for over 130 currencies, merchant cash advance, gift and loyalty programs, and check guarantee. The company offers live phone support to all of its merchants, with dedicated support lines for each region. Ray Sidhom is the chairman and founder of EVO Payments International, and Jim Kelly is the company’s CEO.
At a glance
Location: Melville, New York
Acquiring bank: Deutsche Bank
Phone number: 1-516-479-9000
E-mail: [email protected]
EVO Payments International Promotional Video
Online reputation and reviews
EVO Payments International has received over 120 complaints on various consumer protection websites. Common themes across all complaints include deceptive sales tactics, withheld funds, long-term contracts, expensive equipment leases, and poor customer service. Given the company’s rapid expansion and global scale, this is a lower-than-expected amount of complaints for EVO. However, the content of the complaints suggests that most merchants will receive industry-average pricing and customer service through the company. Like other large processors, EVO appears to receive a significant portion of its complaints from relatively small businesses.
Legal actions and lawsuits
There are no outstanding or recently resolved legal actions related to EVO Payments International at this time.
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