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Recent User Reviews
We’ve worked with a few processors over the years, but First Financial Merchant Services has been the best. The onboarding was smooth, their team explained everything clearly, and we’ve had zero issues since switching. Plus, our processing fees dropped right away. It’s been a solid upgrade.
First Financial Merchant Services Company Overview
First Financial Merchant Services (FFMS) is a merchant services provider offering credit card processing and payment solutions to small and mid-sized businesses. Its services include support for in-person transactions through point-of-sale (POS) systems, mobile payment processing, virtual terminals, and e-commerce gateways. These tools enable merchants to accept major credit and debit cards both online and in-store.
The company serves a variety of industries, such as retail, hospitality, healthcare, and service-based businesses. In addition to payment processing, FFMS may provide value-added features like recurring billing, invoicing, gift card programs, sales tracking, and customer data reporting. Equipment offerings typically include EMV-compliant terminals, wireless devices, and mobile readers.
FFMS uses independent sales agents as part of its marketing and onboarding strategy, which may result in variability in pricing, contract length, and fee transparency. Some merchants have reported multi-year contracts, early termination fees, and equipment lease concerns. Customer feedback varies, with positive reviews focusing on helpful support, while negative reviews mention unclear contract terms and billing issues.