Gravity Payments Customer Reviews
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Recent User Reviews
Gravity Payments has been steady and transparent from the beginning. The onboarding was simple, and the team explained everything clearly without pushing extras. Our payment system has been reliable, and support has been easy to reach when needed.
Gravity Payments Company Overview
Gravity Payments is a payment processing company that provides credit card acceptance and related services to small and mid-sized businesses. Its offerings include point-of-sale (POS) systems, virtual terminals, mobile payment tools, and online payment gateways. These services enable merchants to accept credit and debit card transactions in-person, online, and over the phone. The company supports all major card brands and integrates with various POS and accounting systems.
Gravity Payments serves a range of industries, including retail, healthcare, restaurants, and professional services. In addition to payment processing, the company offers features such as recurring billing, invoicing tools, transaction reporting, and fraud protection. Equipment options typically include EMV-compliant terminals and mobile card readers.
Unlike some providers, Gravity Payments does not rely on independent sales agents, which may lead to greater consistency in pricing and contract terms. The company is known for promoting transparent pricing, often based on interchange-plus models. Customer reviews are largely favorable, with users citing honest communication, reliable service, and helpful support. Some users note limitations in feature sets for larger or highly customized needs.