About Helios Payments
Overview
Helios Payments is a merchant services provider founded in 2015 and headquartered in Frederick, Maryland. The company offers credit card processing for businesses in the United States, Canada, the European Union, Australia, and New Zealand, and works with both standard and high-risk merchants.
Products and Services
Helios Payments resells Clover point-of-sale equipment and provides e-commerce payment solutions, including shopping cart integrations, the MX Merchant app, and a virtual terminal. The company emphasizes its ability to set up CBD merchant accounts in the United States, Canada, and the European Union, and also supports other high-risk verticals including nutraceuticals, trial and recurring payments, multi-level marketing, diet programs, high-volume sales, tech support, software, and electronic cigarettes.
Banking Relationships
Helios Payments markets relationships with multiple domestic and international banking partners, which the company says allow it to place merchants with the bank best suited to their business type and risk profile.
Pricing
Processing Rates
Helios Payments does not publish processing rates on its website. According to user reviews and expert content, the company's contract terms and pricing vary substantially by merchant based on business type, location, processing history, settlement currency, and risk classification, with high-risk merchants generally paying higher-than-average fees and potentially subject to cash reserves.
Equipment
The company is a Clover reseller and advertises free terminals for merchants who do not already have payment processing equipment. Independent expert content reports that "free equipment" offers in the industry can be tied to long-term, non-cancellable equipment lease agreements, and merchants are advised to clarify equipment terms before signing.
Contract Terms
Specific contract length, early termination fees, monthly minimums, and statement fees are not disclosed publicly by Helios Payments. As reported by user reviews and expert content, terms are negotiated individually with each merchant.
Contact
Ownership/Leadership: Josh Ewin
Address: 4539 Metropolitan Ct Suite 256, Frederick, MD 21704
Phone: 888-927-4026
Website:heliospayments.com
Recent User Reviews
Helios Payments made the process simple from the beginning. They were clear about the terms, set us up without delays, and the system has worked exactly as expected. We’ve had zero surprises and steady service the entire time.