Integrity Payment Systems Reviews


Based in Des Plaines, Illinois, Integrity Payment Systems is a merchant services provider that can serve most small-to-medium business types. The company boarded its first merchant in 2003 and claims to have “about 90” employees. A huge part of Integrity’s growth strategy appears to revolve around its exclusive processing relationship with L’Oreal and L’Oreal subsidiaries like Redken. Integrity Payment Systems appears to be a direct processor through First Savings Bank, meaning it does not rely on a large backend processing company for its payment network.

Integrity Payment Systems’s products and services include standard processing equipment, specialized tools for “cash flow improvement,” QuickBooks integration, mobile phone processing, gift and loyalty programs, and a referral program for active merchants. The company offers phone support and a contact form on its website. Mike Ponder is the CEO of Integrity Payment Systems.

Integrity Payment Systems Logo

At a glance

Founded: 2003

Location: Des Plaines, Illinois

Processor: n/a


Phone number: (866) 988-4882

E-mail: [email protected]



Integrity Payment Systems Promotional Video

Online reputation and reviews

There are roughly 30 negative Integrity Payment Systems reviews to be found across various consumer protection websites. Specific problems mentioned by merchants include Integrity’s three-year contract with an early termination fee of up to $395, this contract’s automatic renewal clause, billing errors, poor customer support, and difficulty switching to Integrity from a previous processor. Integrity has generally positive reviews on employee review websites, with the closest thing to a complaint being an unexplained note about an “unorganized business plan.” Positive reviewers praise the on-the-job training and the variety of daily tasks they performed.

Legal actions and lawsuits

There are no outstanding or recently resolved legal actions related to Integrity Payment Systems at this time.

Have you used Integrity Payment Systems for your business? Rate the company at the top of this post and tell us about your experience in the comment section below:

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