Merchant Account Solutions Overview
Merchant Account Solutions is a merchant account provider that acts as a reseller of iPayment products and services and as a DBA of Integrated Card Service. The Merchant Account Solutions website identifies the company as “one of the largest merchant acquirers in the nation,” but it’s likely that this distinction more accurately applies to iPayment, its parent company. Merchant Account Solutions prominently advertises “rates starting at 0.39% for swiped cards,” but merchants should understand that this rate is likely the company’s lowest available per-transaction rate by a wide margin.
Integrated Card Service’s products and services include credit card terminals, mobile phone processing, virtual terminals, an online payment gateway, QuickBooks integration, point-of-sale systems, and recurring billing. The company offers email and phone support information on its website, but these lines are most likely serviced by iPayment. Christopher Antoneson is listed as the president of Merchant Account Solutions.
At a glance
Location: Aguora Hills, California
Acquiring bank: Wells Fargo Bank
Phone number: 888-875-4808
E-mail: [email protected]
Online reputation and reviews
Merchant Account Solutions has received over 90 negative reviews in public forums, and its previous business names of Integrated Card Service and International Card Services combine for an additional 40 or so complaints. Due to the company’s multiple rebrands over time, these complaints are occasionally directed at two or more brand names as well as iPayment. The available complaints about the company mention undisclosed fees, misrepresentation of contract terms, difficulty cancelling accounts, unauthorized debits, poor customer service, and expensive termination fees. This is a regular slew of complaints for an iPayment company.
Legal actions and lawsuits
There are no outstanding or recently resolved legal actions related to Merchant Account Solutions at this time.
Have you used Merchant Account Solutions for your business? Rate the company at the top of this post and tell us about your experience in the comment section below: