About Merchant Accounts.ca
Overview
Merchant Accounts.ca is a Canadian payment processing provider based in Burlington, Ontario, that has been in operation for more than 20 years. The company is a registered independent sales organization of Peoples Trust Company, a federally regulated Canadian financial institution, and resells merchant account services through that sponsorship relationship.
The company's service portfolio centers on card-not-present payment acceptance for Canadian businesses, including ecommerce credit card processing, a virtual terminal for telephone and mail order payments, online invoice payment pages, recurring billing, and integrations with common shopping carts and payment gateways such as Authorize.net and NMI. Merchant Accounts.ca emphasizes multi-currency processing, allowing Canadian-domiciled merchants to settle transactions in Canadian dollars, US dollars, and other foreign currencies. The CEO is David Goodale, who is also a frequent commentator on Canadian payments topics in media outlets including CBC News.
Pricing
Pricing Model
Merchant Accounts.ca primarily prices accounts on an interchange-plus basis, in which the underlying card network interchange and assessment fees are passed through at cost and the processor's markup is disclosed separately. The company publicly positions interchange-plus as its preferred model because it discloses the processor's margin transparently rather than bundling it inside a single blended rate.
Published Rates and Quotes
Specific transaction percentages and per-transaction fees are not published openly on the company website. Merchants are directed to the rates and application page to obtain a written quote tailored to projected volume, average ticket size, and business type. The company also publishes an interchange and processing fee calculator on its site to help Canadian merchants estimate processing costs before applying.
Account Setup
According to the company's public materials, application approvals are typically completed within several business days, and each approved merchant is assigned a dedicated account manager as a single point of contact for onboarding and support.
Contact
Ownership/Leadership: David Goodale
Address: 4200 Morris Drive, Unit C, Burlington, Ontario, L7L 5L6, Canada
Phone: 1-888-414-7111
Website:merchant-accounts.ca
Recent User Reviews
We needed something that could handle sales in both the U.S. and Canada, and Merchant Accounts.ca allows us to do just that. They explained everything clearly, helped us through the approval process, and we’ve had zero issues since going live.