MerchantPlus Customer Reviews

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Recent User Reviews

June 4, 2025

MerchantPlus made integrating payments into our online store incredibly easy. Their API worked well with our existing platform, and their team was there every step of the way. It’s been reliable, fast, and backed by responsive support which is exactly what we needed.

Alyssa Chen

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MerchantPlus Company Overview

MerchantPlus is a payment processing company that offers credit card processing and gateway solutions for small and mid-sized businesses. Its services include access to merchant accounts, virtual terminals, and a proprietary payment gateway called NaviGate. The company supports retail, mobile, and e-commerce businesses by enabling them to accept payments in-store, online, and over the phone.

MerchantPlus provides integration support for shopping carts, recurring billing, and multi-channel sales. Its gateway platform includes fraud detection tools, reporting features, and API access for custom configurations. The company does not rely heavily on independent sales agents, which may contribute to more consistent pricing and support practices compared to some competitors.

MerchantPlus primarily targets online merchants and tech-savvy businesses that require flexible payment solutions. It offers month-to-month contracts without early termination fees, which is uncommon in the industry. Customer reviews are generally favorable, especially regarding transparent pricing and responsive customer support. However, the range of hardware solutions may be more limited compared to full-service POS providers.

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