National Merchant Center Customer Reviews

Terrible company! Beware of Global Merchant Services. They don’t let you cancel your account and charge you the terminal return fee a day after you cancel. Contract says you have 10 days to return the equipment. Watch out for Stephen Simmons and Brett Winegardner!! They are crooks.

This company is a rip off. We used them from 2012 – 2016 as our credit card processor, after switch companies I was still getting small fees taken out of the business account, I had to go to the bank to sign a ACH stop payment request form. Yesterday, 10-12-2021, I was looking at our bank statement from September and there was a ACH debit for $14.99 from Merchant Services, I called the number beside the transaction 805-231-2371 and left a message to call me back regarding these charges. I also went to the bank yesterday and found out they took another $14.99 out on October 1, 2021. I have disputed the charges and signed another ACH stop payment. I got a call an hour ago and the caller ID said Brett Winegardner 805-231-2371 and I asked about the charges. He told me that our current processor was leasing the machines and that is what the charges were for. I then asked him to email me documentation and he said there isn’t anything to document. Just to let you know, my current processor owns their machines and does not charge me anything monthly. I pulled a file that has processors we have used in the past and low and behold in 2012 I have a letter from NMC when we started using them and the name at the bottom is Brett Winegardner. We have not used this company for over 5 years. I’m not sure if Brett is still with NMC or has branched out on his own but it explains how he had our bank account information. My question is why after over 5 years of not doing business he is taking money out of our account?